diff --git a/doc/source/admin/drivers/idrac.rst b/doc/source/admin/drivers/idrac.rst
index b5d217554f..d1a1cb59f6 100644
--- a/doc/source/admin/drivers/idrac.rst
+++ b/doc/source/admin/drivers/idrac.rst
@@ -727,3 +727,18 @@ To resolve this issue, increase the timeout to 90 seconds by setting the retry c
 
     [agent]
     post_deploy_get_power_state_retries = 18
+
+Unable to mount remote share with iDRAC firmware 4.40.00.00 or newer
+---------------------------------------------------------------------
+
+When using iDRAC firmware 4.40.00.00 or newer with virtual media boot and new
+Virtual Console plug-in type eHTML5, there is an error: "Unable to mount remote
+share". This is a known issue that will be fixed in future iDRAC firmware
+releases. Until then can adjust settings in iDRAC to use plug-in type HTML5. In
+iDRAC web UI go to Configuration -> Virtual Console and select Plug-in Type to
+HTML5.
+
+During upgrade to 4.40.00.00 or newer iDRAC firmware eHTML5 is automatically
+selected if default plug-in type has been used and never changed. Systems that
+have plug-in type changed will keep selected plug-in type after iDRAC firmware
+upgrade.