diff --git a/releasenotes/notes/fix_notification_err_msgs-e52771108633c9cf.yaml b/releasenotes/notes/fix_notification_err_msgs-e52771108633c9cf.yaml
new file mode 100644
index 0000000000..d01b2b828b
--- /dev/null
+++ b/releasenotes/notes/fix_notification_err_msgs-e52771108633c9cf.yaml
@@ -0,0 +1,4 @@
+---
+fixes:
+  - Fixed wrong call in conductor when reporting a guest
+    notification exception. Bug 1577848
diff --git a/trove/conductor/api.py b/trove/conductor/api.py
index e8d13112f7..617ccb5e7f 100644
--- a/trove/conductor/api.py
+++ b/trove/conductor/api.py
@@ -90,6 +90,6 @@ class API(object):
         context = self.context
         serialized = SerializableNotification.serialize(context,
                                                         context.notification)
-        cctxt.cast(self.context, "notify_exception",
+        cctxt.cast(self.context, "notify_exc_info",
                    serialized_notification=serialized,
                    message=message, exception=exception)